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- You can check if you are covered with 5G through coverage map
- Monthly charges are subjected to 16% Tax
- Customers will pay upon subscription 3.02 JDs for the 5G Sim card
- You can test the speed over the ethernet cable to get better results
- New customers will have a four-day trial period with 20GB of data to ensure that the service works at their specified location in the contract
- Your 5G home bill will be sent to the registered email & mobile number in the contract, and you can inquire about it through our website www.orange.jo
- You can check your remaining data bundle through:
- Orange Max it app: http://oran.ge/1WLelLd
- WhatsApp: https://bit.ly/3PlwaGA
- You can subscribe to Value added services: Anghami, Shahid VIP, and OSN+ through www.orange.jo/extra
5G Terms & Conditions
- Orange guarantees 5G coverage only in the customer’s home address that is registered in the contract & application form.
- Customers need to check that their devices (mobile, tablet, laptop, etc.) support requested offer speed.
- Four-days trial period from the activation date (for new subscribers only) without exceeding 20 GB consumption within 4 days from the activation date provided that there is a technical issue at the specified location in the contract according to the technical team’s feedback.
- Customer needs to return the 5G device upon cancelling the line.
- Fair usage policy applies on speed and 5G data bundle.
- Download speed Maximum download speed.
- Download and upload speeds are not symmetrical, as many factors can affect speed.
- Orange additional offers and features (such as eShop gifts and discounts are exclusive for the eShop purchases) may vary from one sale channel to another, based on the current running promotion in each channel at purchase.
- To get the router with your offer, you must add it before checking out and a refundable deposit should be paid in advance.
- The router should be returned after cancelation, otherwise the deposit will not be returned.
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