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JO Academy Subscription Terms & Conditions
- Customers subscribed to Orange Fiber or 5G Home Full Entertainment plans can add Jo Academy for a preferred price with 24-month commitment.
- Jo Academy subscription includes access to the Jordanian National Curriculum, including:
- Pre-recorded lessons
- 3D and motion graphics educational content
- AI Learning Companion
- Each subscription within Full Entertainment or Full Mark plans allows customers to register up to two (2) children under the same subscription for the duration of the 24-month commitment.
- If one of the registered children reaches 12th Grade (Tawjihi – Second Year) during the subscription period, the customer may replace that child with another eligible child for the remaining subscription period.
- If a customer cancels the subscription before completing the 24-month commitment, early termination fees will apply, covering all remaining unpaid monthly fees.
- The monthly subscription fee for Jo Academy will continue to be charged on the customer's bill even if Orange line is suspended.
- Subscriptions are not activated automatically. Customers must activate their subscription by visiting www.orange.jo/extra no later than 15 November 2026.
- After activating the service through Orange Extra page, customers must complete the activation process using the activation link sent via SMS.
- After activating the service from Orange Extra page, if a customer is not sure they received the activation SMS, they should first check messages received from "Orange" Sender ID, as well as their spam/junk messages. If the SMS is still not found, the customer should contact Orange Call Center on 1214 to request a new activation link.
- Customers who fail to activate their subscription through www.orange.jo/extra by 15 November 2026 will forfeit their entitlement to the subscription. Orange shall not be obligated to provide the subscription or issue any refund.
- Jo Academy subscription offered through Orange provides access to selected teachers only, which you can find in the “Frequently Asked Questions” Section . Not all teachers available on Jo Academy platform are included in Orange subscription. Teacher availability is subject to Jo Academy's content offering and may change from time to time.
- Customers who select Jo Academy as part of their Full Entertainment or Full Mark plans will receive the service for 24 months and will not be permitted to switch it to another included service during the commitment period.
- Existing Orange Fiber and 5G Home customers who are not subscribed to the Full Entertainment or Full Mark plans may subscribe to Jo Academy as follows:
- JOD 5 per month (excluding 16% sales tax) for up to two (2) children with a 12-month commitment; or
- JOD 3 per month (excluding 16% sales tax) for one (1) child with a 12-month commitment.
- Jo Academy subscriptions purchased through Orange are independent of any subscriptions purchased directly from Jo Academy. Existing subscriptions cannot be merged, transferred, or linked unless they were originally purchased through Orange.
- Customers may add other eligible Orange Extra services to their subscription as paid add-ons, subject to the applicable fees and terms.
- Jo Academy subscriptions are offered for a limited promotional period. Orange reserves the right, at its sole discretion and without prior notice, to amend, extend, suspend, withdraw, or terminate the offer and/or modify these Terms & Conditions at any time, subject to applicable regulatory requirements.
- Jo Academy subscriptions are intended solely for personal, private, and non-commercial use. Customers may not resell, sublicense, distribute, publicly display, commercially exploit, or otherwise make the service available to any third party for commercial purposes. Any unauthorized use may result in the suspension or termination of the service, without prejudice to any other rights or remedies available to Orange or Jo Academy.
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